Carolina Sound knows how dependent you are on your communications systems. That's why your public school systems trust us with managing their communications that protect the children of our community, prisons trust us to maintain inmate control and monitoring systems, and the fast food industry trusts us to keep their drive thru systems working which produce the great majority of their profits. Let us earn your trust as well, with a service organization that provides our level of responsiveness and excellence

Key Benefits

• Carolina Sound maintains a fleet of service vehicles that are available 24 hours per day, 7 days a week. That means you don't wait when a mission-critical system needs work.
• Carolina Sound employs factory trained technicians. That means you get quality service in a timely, cost-effective manner. All service calls see response within 24 hours.
• Carolina Sound offers Emergency Service. If your system has to be fixed right -- right now, Emergency Service will have our technicians to your door within 4 hours anywhere in the state. Nights, weekends, holidays - it doesn't matter. You're protected.
• After hours, our sophisticated voice-mail system can find a technician for you at any time.

Capabilities

Aside from our standard, "as-required" maintenance offered to all of our customers, Carolina Sound also offers Maintenance Contracts. These contracts are a great way to cap your maintenance expenses to a fixed amount per month. Contracts are available on all systems and are billed at a flat monthly rate which can cover labor, parts, or both. Loaner equipment is available for most systems in case factory repairs are required. Contract rates vary depending on your system and the level of service that you need. Contact your Carolina Sound representative today for a free custom quote.

Carolina Sound is committed to customer satisfaction. Even when our technicians or engineers are in the field working on other projects, they are available to you for quick answers to your service questions. In many cases, our technicians and engineers can help you or your maintenance staff solve a problem over the phone, saving you the expense of a technician's visit.